Stakeholder Engagement & Communications

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Designing with communities in mind starts with korero

Change is sometimes a hard pill for communities to swallow, because it comes with stress and uncertainty, and communities are impacted by changes, no matter how big or small.?

Our stakeholder engagement and communications consultants are involved from a project’s conception—raising awareness and helping people understand the impact, definition, and scope of these changes. We help manage expectations and build trusting relationships with all interested parties.

We use a combination of traditional and new methods of engagement—from public meetings, focus groups, and open houses to web surveys, social media, pop-up events, and collaborative co-designing. We employ and partner with a diverse network of consultation and engagement specialists who help develop and implement targeted communication, outreach, and advocacy strategies tailored to different stakeholders and projects.?

Our approach to engagement is integrated—we’re committed to ensuring communication and policy strategies are closely coordinated and support the technical elements of the project.?

Rebuilding Franklin Road from the underground up

We had significant involvement in the stakeholder engagement process to upgrade Franklin Road, helping our engineers reconfigure the corridor with cycle lanes, re-route buses, upgrade utilities, and protect its London Plane trees.